root cause and Root Cause . . .
There seemed to be endless obstacles… it seemed that the root cause of them all was fear. -Joanna Field One of the seminal tools in problem solving and process improvement is called Root Cause...
View Article“Oxbridge” Interviews . . . And the 5 Why’s
This past Saturday I spend a couple of hours at my daughter’s high school in London conducting mock interviews for senior students applying to university. They call them “Oxbridge” interviews since...
View ArticleLook Back to Move Forward
Dear God, my prayer for 2013 is a fat bank account and a thin body. Please don’t mix these up like you did this year. It’s January 1st, 2013. The start of a new year and the time when most people...
View ArticleCorporate Culture Assessments . . . .Why?
“To get to where you want to go, you must first know your starting point” Corporate Culture Assessments are definitely the rage in business at the moment. There are over 70 different culture profile...
View ArticleNewspapers, Company Policies and Corporate Culture
Several years ago a relatively new employee at a large British newspaper was curious why the papers were so big, so he asked one of the older executives. The reply came quickly. “All quality...
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